Personal data and cookies

Personal data and cookies

At Digital Communication Lab we are highly committed to safeguarding your privacy.

We have developed a Privacy Notice that covers how we may collect, use, share, protect and keep information about you as well as the rights to which you are entitled in this respect.

Changes to the chart

We reserve the right to amend this chart from time to time to reflect changes in the law, our data collection and used practices, and to ensure it is accurate, complete and up-to-date* . You are advised to check this chart and policy from time to time.

*Last update on 05/11/2018

What information do we collect?

We collect information that you communicate to us directly when you use our site and our services.

This is particularly the case when you:

  • Call us on the phone;
  • Contact us through social networks;
  • Ask for customer support;
  • Contact us in any other way.

The communication of your personal information is voluntary. However, if you do not provide some or all of the requested information, we may not be able to provide you with certain products, services or information.

Use of cookies

Cookies provide limited information about a website visitor. By agreeing to use our Service, you declare that you have been informed about the use of cookies and you explicitly consent to accepting cookies.

  1. If you prefer not to receive cookies, you have the right to refuse to it by setting your browser to warn you before it accepts cookies or refuse the cookie when your browser alerts you to its presence.
  2. You can also refuse all cookies by turning them off in your browser. Such files do not provide personally identifiable information, they are only used for the efficient work of the website.
  3. You can freely and easily disable the storage of cookies on your computer through the settings on your browser.
  4. Cookies are used on the Dcomlab website for the sole purpose of maintaining user preferences.

“Technical” cookies

Technical Cookies include cookies strictly necessary for browsing the site and for collecting information relating to a form that you have completed on our Site.

Audience measurement cookies

In order to adapt the site to the requests of its visitors, we measure the number of visits, the number of pages viewed as well as the activity of visitors to the site and their frequency of return.

PIWIK, the statistics tool used by Digital Communication Lab, generates the following cookies:

We also collect your IP address to determine the city from which you are connecting. This is immediately anonymized after use. Digital Communication Lab can not, under any circumstances, go back to a natural person.

The personal data collected (cookie identifier) ​​are kept by Digital Communication Lab for a period of 13 months. They are not assigned to third parties or used for other purposes.

You can choose to decline cookies and statistical analysis of your browsing data.

To make this choice, click below to receive an opt-out cookie.

How to access your personal data? How to correct or delete them or exercise your other rights?

Right of access

You have a right of access and communication to your personal data. Before responding to your request, we are required by law to verify your identity. We may be required to ask you to provide us with more information to respond to your request. We will endeavor to respond to your request as soon as possible.

Right of rectification 

You have the right to demand the rectification of any incorrect data concerning you.

Your request should be submitted to the following e-mail address: info@dcomlab.com, attaching a copy of your identity document, which will be destroyed once your request has been processed.

Right of erasure

You have the right to demand the deletion of your data if:

  • You consider that it is no longer necessary with regard to the end purposes for which it was collected/processed;
  • The processing of the data is based solely on your consent and you are withdrawing your consent;
  • You are exercising your right of opposition in a justified manner for a reason related to your individual situation and Digital Communication Lab has no overriding grounds on which to oppose this;
  • You consider that your personal data is being processed illegally ;
  • Your data must be deleted in order to comply with a legal obligation by which Digital Communication Lab is bound.

Your request should be submitted to the following e-mail address: info@dcomlab.com, attaching a copy of your identity document, which will be destroyed once your request has been processed.

Digital Communication Lab may refuse your request:

  • If the processing of your personal data is a legal requirement;
  • When your data is processed for scientific or historical research purposes or for statistical purposes, when its deletion would make it impossible to meet the objectives of the said processing or would seriously compromise these objectives;
  • When Digital Communication Lab requires this data to exercise or defend its rights in court.

The right to withdraw your consent

The processing of your personal data is based on your consent. Like the use of cookies and similar technologies on this site, you have the right at any time to withdraw your consent.

This right is exercised by modifying your consent to the placement of cookies according to the terms and conditions mentioned in our Cookies Notice.

How to contact us ?

If you have any questions regarding this data protection policy or for any request concerning your personal data, you can contact us:

Digital Communication Lab

Passeig del Timo 6, 08860 Castelldefels ( Barcelona)

Or by e-mail: info@dcomlab.com